Mindful Speaking Part 3: Mirroring
February 25, 2023
Mirroring is a communication skill that will help build trust, particularly if there is a conflict or misunderstanding.
TRANSCRIPT
Mindful speaking part three is mirroring, and mirroring is really great to do if you're in a conflict with someone and you've been butting heads.
So you may have been caught up in, you know, kind of right wrong, win lose, giving your opinion, and the other person is not feeling heard and has lost trust in you. And probably you've lost trust in them as well.
But if you wanna take a step forward to help heal and rebuild that trust, then mirroring is super effective. And what you do when you mirror is you feedback to the person exactly what they said word for word as close as you can get.
It's especially important not to put any kind of opinion or interpretation on what they said or add any kind of a tone. You want to be neutral and open. And if you think about it, if you're just focusing on saying what you heard that person say, then it can also kind of distract your mind away from trying to be right.
If the person hears what they said word for word without any kind of a spin or turn on that, then again, you are very clearly demonstrating that you heard them and that automatically builds trust and respect and will help heal any kind of misunderstanding.
